Contact Us - Titapu BabyKids Store.

OUR LOCATION

Titapu, a Mom Baby Kid Store

2, Bhakti Park Bldg., Junction of RHB (Ratanshi Hirji Bhojraj) & Sewaram Lalwani Road, Next to Morbiwala Sweets, Diagonally opp. to Mani's Cafe Mulund West, Mumbai, Maharashtra 400080

Customer Care CONTACT US

Mobile - 9137273838
Email Id - titapumbk@gmail.com
Monday - Sunday
10:30-20:00

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Titapu is online baby kid products and clothing store that aims to provide a balance between the convenience and cost-saving benefits of online shopping with the personal touch and human interaction of traditional in-store shopping. By combining the benefits of both online and in-store shopping, Titapu aims to create a unique and satisfying shopping experience for their customers.

1) Practical, high-quality products for families with young children. This means selecting and offering products that meet high standards for safety, durability, and usability, as well as offering excellent customer service and support to help parents make informed purchasing decisions. It also means to offer a wide range of products to meet the diverse needs of different families.

2) Offer Products with features that are most important to Customers

3) Strong understanding of products and their intended use.

4) Titapu values the happiness and satisfaction of their customers by providing excellent customer service and helping customers find the products that are best suited to their needs.

5) Titapu provides subscription service that allows customers to easily reorder their favorite products on a regular basis. 

6) It offers gift wrapping or other personalized service to make it easier for customers to shop for special occasions. 

7) Titapu provides a store layout that is easy to navigate and organized by product category, so that customers can quickly find what they are looking for.

8) Titapu wants to help parents save time and spend more time with your children.

We are located in Mulund (W), Mumbai. Maharashtra.

After checking out during the payment process, you will get a confirmation that your payment has been processed successfully. You will also get a mail in your registered email id, along with an SMS to your registered mobile number confirming the order.

We will ship your package within 24-48 hours of receiving the order. We will also mail you the name of the courier company and the tracking number of your consignment to your registered email address. You will receive an SMS about the same. In case you do not receive an email from us within 24 hours of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company. Alternatively, you can check the same in My Account page, where Track Shipment option gives you the current status of your order being shipped.

We make every effort to keep all products in stock. However, there may be times when unexpected demands exceed our supply. We will notify you at the time of check out if the item selected is not in stock. In the rare circumstance where the order has been accepted and due to some reasons we are not able to ship, we will notify you within 24 hours and the money will be returned to you in the same mode by which the payment was made within 10 working days.

You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra.

Each of the individual products are securely packaged in bubble wrap and put into a box. The box is sealed well ensuring a safe delivery to your doorstep.

Yes, it is mandatory to register before placing an order on TITAPU. You can create an account on TITAPU by entering and verifying your email ID and phone number. You can choose to login via Facebook/Google account to place an order on TITAPU. It is recommended that you register with us in order to receive timely offers and also to maintain your Wishlist and account & address details.

For all areas serviced by reputed couriers, the delivery time would be within 3 to 7 business days after dispatch (business days exclude Sundays and other holidays). However items weighing over 2 kilos may take a couple of days longer to reach. This is tentative. At checkout you get realtime delivery times +/- 1 day.

We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders.

Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.

Online Prepayment only. We don’t have COD (Cash on Delivery) options. All orders have to be pre-paid. 

INFORMATION ABOUT US

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